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Privacy Policy

PRIVACY POLICY FOR THE WALKING CANE STORE

Your privacy is important. We only collect the minimum amount of information in order to process your order. Your email address is "NEVER" sold, rented, leased or even "whispered."

This privacy statement describes how The Walking Cane Store collects and uses the personal information you provide to us. It also describes the choices available to you regarding our use of your personal information.

The Walking Cane Store is a participant in the TRUSTWAVE Information Security and Compliance  Privacy Program. TRUSTWAVE is an independent organization whose mission is to advance privacy and trust in the networked world.  Our website has agreed to have its privacy practices monitored for compliance by TRUSTWAVE Information Security and Compliance Privacy Program.  You may click the TRUSTWAVE icon on our home page for instant verification of compliance at any time.

If you have questions or concerns regarding this policy, you should first contact us at customerservice@thewalkingcanestore2.com.   

Collection and Use of Personal Information

We collect the following personal information from you

  • Contact Information such as name, email address, mailing address, phone number
  • Billing Information such as credit card number, and billing address
  • Preferences Information such as product wish lists & order history.

As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to

  • Fulfill your order
  • Send you an order confirmation
  • Send you requested product or service information
  • Send product updates or warranty information
  • Respond to customer service requests
  • Administer your account
  • Send you a newsletter
  • Send you marketing communications
  • Respond to your questions and concerns
  • Improve our Web site and marketing efforts
  • Conduct research and analysis
Choice/Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us a customerservice@thewalkingcanestore2.com

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information

  • as required by law such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • if The Walking Cane Store is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
  • to any other third party with your prior consent to do so.
Links to Other Web Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of The Walking Cane Store. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us.

 If you use our shopping cart, the transmission of sensitive information collected on our order form is encrypted using secure socket layer technology (SSL). If you choose to use a third party payment option to pay for your order (such as PayPal), its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.

Additional Policy Information

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

You can contact us about this privacy statement by calling or email us at the address below:

The Walking Cane Store
Phone: 888-241-3748 toll-free